PLEASE NOTE: Committed to protecting your privacy, San Francisco Federal Credit Union will never send emails or text messages requesting our members to provide personal account information. If you encounter a suspicious website, pop up window, email, text message or phone call that says it is from San Francisco FCU and that requests personal account information, do not respond to it and please report it immediately by phone to (415) 775-5377, option 4 or via email at contacts@SanFranciscoFCU.com.

UPDATE YOUR INFORMATION

San Francisco Federal Credit Union takes great steps to protect your privacy. That's why we now monitor your cards 24 hours a day, 7 days a week and immediately notify you of any suspicious activity on your credit and debit cards. Update your contact information today, so you can be reached in the event of fraudulent card activity.

Update your information today with one of the three options below:

1. Call (415) 775-5377, option 4
2. Log on to Online Banking (This option is for Bill Payer users only.)

Instructions for Bill Payer Users:

• Once you click on "Pay Bills", then click on the "alerts" button.
• Next, click on "Create New Message" and type "update records" in the subject box.
• Next, include a daytime and evening phone number (including area code), and mother's maiden name in the text box.
• Finally, click on "Send message".

3. Visit one of our branches. Find a branch.

When updating your records by phone or in a branch, please provide the following:

• Name
• Member Number
• Daytime Phone: (including area code)
• Evening Phone: (including area code)
• Mother's Maiden Name

If you plan to travel...
Also, if you plan on traveling, please call (415) 775-5377, option 4 or fill out a Travel Notification Form online to notify the credit union of your travel destination(s) and dates. We will monitor your card 24 hours a day, 7 days a week and immediately notify you of any suspicious activity on your credit and/or debit card. In addition, secure your purchases with Verified by Visa®, register your debit/credit card.

Learn More:
• Fraud Prevention
• Identity Theft - keep your information safe
• Credit Report Information