FAQ for San Francisco Federal Credit Union Members

Welcoming Summit Bank Customers to Our Growing Credit Union Family!

We are excited to share that San Francisco Federal Credit Union is expanding our reach by welcoming Summit Bank, a respected community institution with deep ties in the East Bay. This partnership will allow us to serve more members, strengthen our community impact, and provide greater access to exceptional financial services. Below are answers to your questions about what this means to you.

This acquisition is part of our long-term vision to grow responsibly while staying true to our mission of people helping people. Summit Bank shares our values of personalized service, community investment, and financial empowerment. By joining forces, we can better serve members across the Bay Area and bring our credit union model to even more individuals, families, and businesses.

You will continue to receive the same great service and support you have come to expect—now with added benefits:

  • More branch locations in Oakland, Emeryville, and Walnut Creek
  • A larger member network and expanded presence across the Bay Area
  • Strengthened financial stability and service capabilities
  • More opportunities for community engagement and outreach

No changes will be made to your accounts or services as a result of this acquisition. This transition is about expanding our reach and welcoming new members—not changing what already works well.

Yes! Once the transition is complete, you will have access to three new branch locations in the East Bay. This will make banking even more convenient for members who live, work, or travel in that region.

Not at all. In fact, the focus is to strengthen them. Summit Bank’s team shares our passion for member service, and their employees will join us in continuing to deliver the personal, responsive support you expect.

We are committed to retaining as many Summit Bank employees as possible. Their knowledge of the East Bay and strong relationships with customers make them a valuable addition to our team. Their presence will ensure continuity and help ease the transition for our new members.

Not only is San Francisco Federal Credit union financially strong, but this acquisition reinforces our long-term financial position. Summit Bank is also a well-capitalized, stable institution. The combined strength of both organizations means greater resilience and more resources for our members.

Summit Bank’s customer-first culture aligns closely with our mission of empowering members and enriching the communities we serve. This move allows us to increase our collective impact—whether through financial education, community partnerships, or member-focused innovations.

We are preparing a warm welcome for all incoming Summit Bank customers. Our team is focused on helping them transition smoothly into San Francisco Federal Credit Union membership and making sure they feel the same care, trust, and respect that have always defined our member experience.

The acquisition is pending regulatory approval and is expected to close later this year. We’ll continue to share key milestones and integration updates as the timeline progresses.

We will be sharing updates regularly via email, our website, and in-branch communications. If you have specific questions, do not hesitate to speak with a branch representative or contact our Member Care Team directly.

Looking Ahead – Together

This is an exciting time for our San Francisco Federal Credit Union family. Growth brings opportunity—not only to serve more people but to invest in what matters most: our members and our communities. We are thrilled about the road ahead and grateful to have you with us on the journey.

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