Welcome Summit!
Please find information and answers to common questions to help guide you through this transition.
Let's Get You Started
We understand that change can feel uncertain, but this change is being made with you in mind. We are thrilled to welcome you into the San Francisco Federal Credit Union family, where your financial well-being, community values, and future success come first.
Please bookmark this webpage so we can continue to provide updates over the next few months. Thank you for taking this journey with us – we are excited to get started!
Need to submit your Opt-In form?
If you would like to enjoy the full benefits of membership, please submit your Opt-In form and include your control number. There are three ways to send it:
Online
Click the Opt-In button below to fill out and submit the form online.
Click welcomesummit@sanfranciscofcu.com to send us an email and attach your signed Opt-In form.
You can return the Opt-In form using the self-addressed envelope provided or mail to:
San Francisco Federal Credit Union
ATTN: Partnership Care Group
770 Golden Gate Ave
San Francisco, CA 94102
If you need another copy of the Opt-In form, you can download one here.
FAQs For Summit Customers
This partnership is a strategic move to strengthen and expand our shared mission of community-based banking. By joining with San Francisco Federal Credit Union, Summit Bank customers will gain access to broader financial services, enhanced digital tools, and a member-first philosophy—without losing the local relationships and personalized service you value.
You can expect:
- Continued service from the same friendly faces at your local branch(es)
- Access to San Francisco Federal Credit Union’s robust digital banking tools (online and mobile)
- Expanded product offerings, including enhanced lending options, competitive rates, rewards programs, and an expanded branch network
- Membership in a not-for-profit cooperative that reinvests in its members and communities
- Enhanced financial security and personalized support at every stage of your financial journey
Yes! All three branches—Oakland, Emeryville, and Walnut Creek—will remain open and operational. The service and team you know will remain familiar. We are here to make this a seamless and welcoming transition.
Absolutely. One of the greatest strengths of this merger is the dedicated Summit Bank team you already know and trust. Summit Bank was built by family, nurtured by local relationships, and has grown alongside the East Bay community—it is a legacy we deeply respect and are proud to carry forward. San Francisco Federal Credit Union is committed to preserving these meaningful connections and ensuring that the familiar faces you rely on remain part of your banking experience. By keeping these relationships intact, we’re honoring the heart of Summit Bank while building a stronger future together.
There will be no immediate changes to your accounts. Eventually, you will be transitioned into San Francisco Federal Credit Union’s systems, but we will guide you every step of the way. You will receive advance notice, clear instructions, and support to ensure a smooth switch.
There is no immediate change to your online banking or debit cards. You can continue using your existing Summit Bank login and cards as usual. If any changes occur in the future—such as transitioning to San Francisco Federal Credit Union’s online and mobile banking platform or receiving new debit/ATM cards—you will receive clear, detailed information well in advance. For now, no action is needed on your part.
Not right away. All automated payments and deposits will continue as normal. We’ll let you know when and how to update account information if needed, and we will make the process as easy as possible.
Your existing loans and credit card agreements remain in effect under the same terms. As we integrate, you may be offered the opportunity to transition to San Francisco Federal Credit Union products that could offer additional benefits.
Yes—absolutely. Both Summit Bank and San Francisco Federal Credit Union are financially sound and federally insured institutions. Your accounts will continue to be protected by the NCUA (National Credit Union Administration), just as they currently are by the FDIC (Federal Deposit Insurance Corporation). We will provide more details about this transition of coverage as we move forward.
Great news: San Francisco Federal Credit Union brings a strong suite of business products and services. From enhanced cash management tools to commercial lending expertise, you’ll gain access to a broader range of resources to help your business grow.
One of the most exciting aspects of this partnership is our shared commitment to the community. San Francisco Federal Credit Union is deeply involved in local causes, financial literacy, and inclusive banking initiatives. We look forward to building on Summit Bank’s legacy of community support and expanding our impact in the East Bay.
The acquisition is expected to be finalized on July 1, 2026. After that, you will begin receiving additional communications about the transition of your accounts to San Francisco Federal Credit Union.
We will keep you informed every step of the way, including providing advance notice, guidance, and resources related to any updates to your accounts, services, or systems. Our goal is to ensure you feel prepared and supported throughout the transition.
We welcome your questions and are here to assist you throughout this transition. For inquiries regarding the transaction, please contact Krystle Johnson, Operations Administrator at Summit Bank, at 510-839-8800 ext. 1224 or via email at kjohnson@summitbanking.com. You may also reach out to your personal banker or visit any Summit Bank branch. For branch locations and contact details, please visit www.summitbanking.com.
For questions related to the opt-in process, please contact San Francisco Federal Credit Union at 415-359-2953 or Summit Bank at 510-839-8800.
While you may opt-in after the transaction is completed, we encourage you to do so as soon as possible to avoid any delay in receiving member services. We also recommend checking this page periodically for updates and additional information.