See how Online Banking works
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Mobile Making Transfers
Mobile Deposit Checks
Mobile Transaction Details
Online Banking FAQs
This upgrade brings you an easy-to-use interface with many new features. Updated multi-factor authentication and passcodes offer the best security for your peace of mind.
Yes, you will need to delete the old SFFedCU app and download the new app from one of the app stores.
You can easily enroll from our home page. Simply click the “I am a New User” link.
Once you are enrolled, fingerprint and face ID will be available depending on your device. The new platform will automatically identify the type of device you are using to log in and will present the correct options.
Username requirements are:
Must not be the same as your account number or password
Must be between 6 and 20 characters long
Must start with a letter
Must not be the same as your account number or username
Must be between 8 and 32 characters long
Must contain at least one numeric character
Must contain at least one letter
Must contain at least one special character
No. Bill pay and any recurring payments have been automatically converted to digital banking. A mobile phone number must be present on your account and cookies must be enabled for bill pay to link properly.
Our current core system and the new online and mobile banking system are not compatible in this area. Once we go to the new core system this August, your full account number will be displayed within online and mobile banking. Until then, if you need your full account number, please call us at 415-775-5477 or visit a local branch.
We will convert to our new digital banking solution soon.
For your safety and security, you will receive a one-time password (OTP) when you enroll and when you log in for the first time.
You will need to enroll as a new user. Simply click the “I am a New User” link.
If you currently have any scheduled transfers (recurring or future dated), those will automatically transfer to the new system.
Transaction alerts and balance alerts will automatically transfer to the new system. The alert configuration in the new digital banking system has significantly more options available, so we recommend reviewing the new settings in the system.
See instructions here regarding Quicken or Quick Books users.
For online browsers:
Chrome, Edge, Firefox and Explorer, the current stable version and previous two versions (provided the browser maker supports those versions).
Android: 5.0 (Lollipop API level 21)
“I love your Online and Mobile banking platform. I get updates often enough to know you are continuing to improve the product. The OTP makes me feel safe doing transactions online.”Leo P
“Online Banking is wonderful during this awful Covid-19 pandemic. I am able to pay bills and get my finances squared so easily, I signed my Mom up for a membership and Online Banking and she is 67 and using it with ease!”Susan L