5 stars
“Best Bank Ever!!! Staff are so helpful and make you feel like they’ve known you forever. I have never encountered a banking problem or situation that the SFFCU team hasn’t found a way to help solve! I wish there was a branch in San Jose but I’ve only had to travel to my actual branch about 5-6 times in my 25 years of being a member! Online services are so appreciated!”
“I joined many years ago…There’s nothing I don’t like about them…It’s like a family. And because they offer an exceptionally new and used vehicle buying program that includes motorboats [and] motorcycles. They are kind and considerate.”
Rosalinda R.
5 stars
“LOVE the SF Fed Credit Union. Have had two car loans with them. I just got a personal loan…Easy peasy and I got my $12K in just a few days! Can’t recommend getting an account here more. Thanks, SF Fed Credit Union!”
Beth A.
5 stars
“The branch representative has been so helpful and supportive with me and my financial needs. She helped me save money by refinancing my vehicle. Thank you for all your help!”
Fidel P.
5 stars
“Requested an auto loan thru SFFedCU. Worked with a loan specialist who contacted me quickly after a request thru my app. The whole process was quick, easy, and simple. We were in a time crunch due to my vehicle delivery schedule, and he made it work and had a check ready for me the next day to pick up!!!! The whole experience was seamless. Would definitely recommend them for your banking or loan needs. Great customer service!!!”
Herman W.
5 stars
“I’ve been a member of SFFCU since 2018 for my car financing needs. I trade cars often, and the level of service is constant every time. With the current state of the car industry vehicle chip shortage, supply is limited but demand is high. From the time I initiated an application to loan funding was less than 24 hours. Their timely response was impeccable. The branch representative went out of their way and put their member first, not the dealer. In a world where dealers always look at their self-interest and not the customers, it’s nice to know that you can count on SFFedCU to have your back. Oh — the rates are the best around too :)”
Donny M.
5 stars
“The Van Ness Branch Representatives are the best! They are incredibly helpful and are always extremely friendly and welcoming. I cannot say that I’ve ever belonged to a bank or any financial institution that I actually enjoyed visiting before SFFedCU.”
Mandy Z.
5 stars
“Great experience refinancing my auto loan through SF credit union. Crazy low rates –How do they make money? This was my first refinance. The Credit Union representative patiently explained the process and found a way to work with me as I purchased the car from an independent used car lot. My only critique is that establishing bill pay through their website was a little cumbersome.”
Frank L.
5 stars
“I just want to say how helpful the Golden Gate branch manager was. Whenever I need assistance, he does an amazing job responding in a timely manner. He makes sure that things that needed to finish, be executed in a professional and prompt manner. I opened my account in Ocean Branch but I feel like I get more businesses done in this branch. Customer loyalty at its finest!”
Terry W.
5 stars
“Branch services have been so helpful and supportive with me and my financial needs. The branch representative helped me save money by refinancing my vehicle. Thank you for all your help.”
Tommy L.
5 stars
“We have been long-time members of SF Federal Credit Union. We couldn’t be happier with our service! Most recently the branch representative helped us finance a new car. She was a total professional. She was prompt, responsive, and extremely helpful. Thank you, for helping us get a new car! Also, the rates were best in the state don’t miss out on these amazing interest rates.”
Lisa F.
5 stars
“I’ve been a member of SFFCU for more than a year and every time I needed something, they always deliver. I would like to commend the loan department and credit union representative for their promptness and excellent customer service. Recently, I refinanced my auto loan with their assistance. It was the fastest transaction I’ve ever experienced! Everything was completed within 24 hours. Couldn’t be happier with their service. I would highly recommend SFFCU to anyone!”
Joyce P.
5 stars
“Love my credit union, easy to navigate and the loan officer assisted with my loan made it easy!”
David L.
5 stars
“Hi for those of you looking for a good bank, I have a great one for you. I have been banking with the San Francisco Federal Credit Union on 8th Ave., S.F. for more than 20 years. Over the years, I have had many auto loans which went without a hitch. Recently, I had to wire funds which was very time sensitive. The branch manager, and I worked together making sure all information was complete and correct, along with the great assistance from others at the Branch. It went perfectly. The staff and management have always been helpful and informative, answering any questions I may have. Always greeted with a smile when I walk in, I am a lifer with the SFFCU, especially with the 8th Ave. branch! Thank you!”
Eugene F.
5 stars
“Last month we decided to bank locally and refinance our car. It was a seamless experience because the branch manager helped us. The representative was knowledgeable, and most of all responsive. He helped us get the lowest possible car refinancing APR and even walked us through the process of setting up the bank application including guiding us how to utilize it. After completing all our transactions (checking, savings, credit card and car refinance), we most certainly had thought the relationship would end there, but after a few weeks, I returned to make a deposit and the branch manager to be at the teller, quickly recognizing and greeted by name. So far, my experiences have been very positive and I will definitely recommend this bank to my friends and family. Truly feels like a local community bank.”
Nikkie V.
5 stars
“I would highly recommend the Branch Manager. They helped me refinance my car and helped me bring my fico score up. I got a loan with very low-interest rates. Thank you so much for all the patience and great job!”
Tucker M.
5 stars
“I needed help with a personal loan and the Branch Manager at the Lakeside branch was instrumental in getting it approved, all on a late Friday afternoon! They interfaced with the underwriter to get the loan approved. They patiently answered all my questions and went above and beyond getting it finalized as quickly as possible. I am thankful for their diligence and knowledge in getting my loan processed! Thank you!”
Kenzie B.
5 stars
“The Bank Associates are amazing to work with. They’re professional and answered all of questions about my vehicle loan. I highly recommend them. Just give them a call and they’ll be happy to work with you or refer you to a colleague if needed.”
Skyler M.
5 stars
“SFFCU has been absolutely amazing to work with, especially the Bank Associates. They were prompt and responsive and the rates in getting a car loan were crazy competitive. The Bank Associate worked hard after I was already approved to get me a new lower rate that was being offered. I can’t say enough good things about my experience and I will definitely work more with them in the future.”
Cameron S.
5 stars
“I just got a car loan from SFFCU and I couldn’t be happier. Great rate and amazing service from the loan officers. Thank you Bank Associates, you are awesome. It was really easy to work with them with no stress at all. The rate I got was far better than the one that Tesla was offering. The EV discount is such a great Incentive.”
Holly P.
5 stars
“The Burlingame Branch Manager is so beyond helpful! He is very responsive and always gets back to us in a timely manner. He always helps solve any issues that arise with mine and my family’s bank accounts. I highly recommend him to help with any account needs!”
Norma G.
5 stars
“I just wanted to take a moment to say how thankful we are for the Bank Representative helping us with our auto refinancing. While the process was long and difficult, she did everything to make us feel like we were on the right track. Consistently checking with us and providing information on each step she was taking. Thank you for walking us through the process!”
Scott C.
5 stars
“The Golden Gate Branch Manager is very friendly, kind, & has a great sense of humor. He made my time go by super quick while helping me set up a new account! Thank you.”
Kathryn J.
5 stars
“I finally decided to open an account with SF Federal Credit Union. The Branch Manager assisted me yesterday with everything I needed. Friendly and a great sense of humor.”
Stephanie V.
5 stars
“I have been a customer of this credit union for over 30 years. Recently, I had the pleasure of working with the Burlingame Branch Manager. She helped me get a car loan. Not only was she professional and efficient but she made sure I got the best rate that was available. People like her make me a happy customer at SF Federal Credit Union.”
Leo P.
